Privacy Policy

Introduction

X33 provides comprehensive online casino services. To ensure you enjoy a safe and pleasant experience, we ask that you read this Privacy Policy carefully, as it details how we handle your personal information.

To provide enhanced services, we may require certain personal information. This policy covers how we collect, use, and protect that information. We adhere to current legal standards and implement best practices to keep your data secure.

Additionally, we monitor activity on our website, including traffic patterns, pages visited, and domain origins. This helps us improve our services and may be used to create aggregated statistics that cannot identify individual users.

Information We Collect

When opening an account with X33, we collect personal information such as:

• Full name
• Email address
• Password (securely encrypted)
• Contact information
• Date of birth (for age verification)
• Payment information (for transactions)

Important: The name you register must be your legal name, and all data provided must be accurate and valid. This information is essential for transaction verification and account security.

Cookies and Access Information

During your visits to our website, we use “cookies” – small text files stored on your computer. Many websites use similar technologies to enhance user experience and site functionality.

X33 stores and records information through logging programs and IP addresses. This data helps us improve our services and analyze user patterns. This information is not used to create individual profiles and is cleared periodically in accordance with data protection best practices.

Data Security

X33 takes extensive measures to protect your personal data:

• All personal information is transmitted through 128-bit SSL-encrypted secure connections
• Data is stored in a confidential environment inaccessible to the general public
• Internal access to all data is strictly limited and closely monitored
• All X33 employees are bound by confidentiality requirements regarding customer data

As a user, you should also take steps to protect your information by safeguarding your account password and not sharing it with others.

Information Sharing

We may share your personal information with:

• X33 staff and related company personnel
• Partners who provide related services to X33 customers
• Third-party service providers for security, credit, and risk assessment
• Relevant payment platform providers and financial institutions (to complete transactions)

Third-party service providers may check details against public or private databases and maintain records of these checks. We may also receive your personal information from these providers. By providing or allowing us to receive your information, you consent to our processing, use, and disclosure of that information.

We reserve the right to freeze or close your X33 account based on information provided by you or third-party service providers if necessary for security or compliance purposes.

Communications Monitoring

For service quality assurance, fraud prevention, and regulatory compliance, we maintain and monitor customer communications records (including telephone and email records). This monitoring helps us ensure the highest level of service and security for all users.

Your Rights

You have the right to:

• Request that we do not use your personal information for direct marketing
• Request corrections to your personal information if it is incorrect

To exercise these rights, please submit a written application including:

• Information that verifies your identity (account number, username, registration details)
• Specific details about what information is incorrect and what corrections are needed

Policy Updates

We regularly update this Privacy Policy to reflect changes in our practices and services. We encourage you to review it periodically. When we make changes, we will post notices on the relevant webpage.

Your continued use of the X33 website after policy changes constitutes acceptance of the updated terms. If you do not accept changes to this policy, you may opt out of our website services.

In the event of discrepancies between this policy and other local special terms, the local special terms will apply.